Privacy Policy

Warbases is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from 21st May 2018.

What we collect

Information that you provide voluntarily:

  • Registration information when you create a Warbases account so we can:
  • create your account so you can place orders.
  • identify you when you sign-in to your account.
  • process your Order and to bill you (please note, Warbases does not have access to your credit card details)
  • communicate your Order to our production team.
  • send you status updates on your Order.
  • reply to your Order queries and questions and to resolve problems.
  • custom designs and concepts.

 

Feedback on your views of our Services in order to:

  • reply to your questions or queries.
  • publish reviews you submit to us about our products and services.

Information that we collect automatically

  • activity information so we can:
  • provide you with an improved experience.
  • give you access to your Order history and preferences.
  • provide other services at your request.

We process information that you provide voluntarily and information that we collect automatically in order to constantly improve our Services. Using this, we can make it even easier for you to find the items you want from the Warbases website, no matter what device you choose to use or where you are in the world.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online including the following:

  • Unique username and password access to account.
  • Website with SSL Certificate.
  • Password protected secure storage on computer and cloud.
  • Encrypted payment details.

 

How we use cookies

Like many websites and online services we use cookies and other technologies to maintain a record of your interaction with our Services. Cookies also help us to manage a range of features and content as well as to store searches and re-present your information at the point of Order. For further information please see the expanded information later in this policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Legal basis for processing personal information

Warbases will always make sure we have a legal basis to collect and use your personal information.

Our main reason for collecting and using your personal information is to perform our contract with you (i.e. to make sure you get your Order when and where you want it), but we may also process it where it is in our legitimate business interests to do so.

Your data protection rights 

You can access your account at any time to review and update your personal information. You can also contact us to ask us to delete your personal information or restrict its processing.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Warbases, 86b Main Street, Cairneyhill, Dunfermline, Fife, KY12 8QU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you would like full details of our Privacy Policy in line with the new General Data Protection Regulation (GDPR 25th May 2018) you will find a PDF here.